Policy

This policy together with our Terms and Conditions (as applicable) apply to your use of:

• Our websites at www.alphandomega.com and Mobile App

Controller:

Alpha and Omega Trading Company Ltd is registered as a data controller with the UK Information Commissioner’s Office.

Who processes your Personal Data.

We (Alpha and Omega Money Transfer) process and store Personal Data collected from you via your use of the Service or where you have given your consent.

We might ask you to provide us with Personal Data

Alpha and Omega money transfer may request that you provide Personal Data when offering the Service to you. This Personal Data may include:

• Contact information such as name, title, email address, mailing address and phone number.
• Evidence of your identity e.g passport information
• Unique identifiers such as user name, password, account number
• Date of birth

How we use your Personal Data

Alpha and Omega money transfer uses Personal Data to communicate with you and to administer, deliver, improve and personalise the Service

We use your information to:

• Register you with an account
• Provide the services as described in our terms and conditions
• Send you a confirmation
• Comply with our legal and regulatory obligations

We may also use such data to communicate with you in relation to other products or services offered by us. We may request that you confirm your consent to receive such communications (‘opt-in’) or to indicate that you would not like to receive such communications or that they should be discontinued (‘opt-out’). Where you opt-out, we will not use your Personal Data for direct marketing.

We do not share your Personal Data with third parties (other than partners in connection with their administrative or technical services to Alpha and Omega money transfer).

Sharing your Personal Data

We may share your Personal Data with third parties:

• If we think that sharing it is necessary to enforce the terms of a contract with you or to protect the rights, property or safety of Alpha and Omega money transfer or the services provided by us.
• To enable us to comply with the law or to satisfy a legitimate government request or an order of any court of competent jurisdiction or any regulatory authority or, if necessary, to defend Alpha and Omega money transfer or its Subscribers (for example, in a lawsuit).
• In connection with the sale or transfer of our business or any part thereof.
• To allow us to co-operate with law enforcement agencies to identify anyone who uses our Service for illegal activities. We reserve the right to report to law enforcement agencies any activities that we believe are unlawful including exchanging information with other companies, organisations and agencies for the purposes of fraud protection.
• To third parties who provide services to Alpha and Omega money transfer ( such as administration or technical services). However, we ensure that such partners do not use Personal Data for any other purposes, do not disclose it to anyone else and that they do not retain copies except as necessary to provide services to us or as required by law.

When you download our Mobile App, we may:

Automatically collect information on the type of device you use, operating system version, and system and performance information. We may send you push notifications from timeto-time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information;

May collect your location-based information for the purpose of locating a place that you may be searching for in your area. We will only share this information with our mapping provider for the sole purpose of providing you with this service. Your geo-location data may be shared with third parties for the purpose of them serving you ads for places (such as restaurants) in your area. You may opt-out of location-based services at any time by editing the setting at the device level or by emailing us at noreply@alphandomega.com; and

May use mobile analytics software to allow us to better understand the functionality of our Mobile Software on Your phone. This software may record information such as how often You use the Mobile App, the events that occur within it, aggregated usage, performance data, and where the Mobile App was downloaded from. We do not link the information we store within the analytics software to any personal data you submit within the Mobile App.

Storage, security and retention of your Personal Data

Personal Data that we collect is stored on our secure servers. We implement and maintain the highest levels of security to protect any information stored on our servers and to comply with all local rules.

It is your responsibility to keep your password secure. You should also be aware that the The transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of Personal Data transmitted to our site outside our control.

We strive to collect no more Personal Data than is required. This helps reduce the total risk of harm should data loss or a breach in security occur.

Your passwords are stored on our server in encrypted form.

Notification in the event of breach

It would be very unlikely, but if a breach in the security of Personal Data were to occur, we will notify you if you are actually or potentially affected. In this event we will contact you via email or in-Service messaging. We reserve the right to delay notification if it is asked to do so by law enforcement or other authorities, or if giving notice immediately will increase the risk of harm to end-users overall.

Links to other websites

Our website includes links to other Web sites whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is governed by their privacy policies. We advise you to carefully read the privacy policy of any Web site you visit.

Contact Information

If you have any questions about this Privacy Policy or the use of your Personal Data, please contact us by sending an email to the following address:noreply@alphandomega.com

Privacy Policy changes

Alpha and Omega may change this Privacy Policy at any time by posting the revised policy on its website. Any changes will become effective immediately upon being posted unless stated otherwise.