Terms and Conditions

Alpha and Omega money transfer reserves the right to refuse any Money Transfer, particularly if the receiver/sender fails to produce the required identification or if the identification produced is unsatisfactory, or if the transaction is deemed to be linked to money laundering or other illegal activities.

We will not be responsible for your loss of profits, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong.  

We will not be responsible for any losses resulting from your use or the inability to use our website or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control.

Alpha and Omega money transfer may set its own fees and charges for Facilities and may revise the same at any time and the availability of Facilities displayed or offered on or through the Website are subject to change without prior notice. Nothing contained on the Website constitutes an offer, promise or commitment to grant or provide any Facility.

Do not access or use the Website if you do not agree to be bound by the Terms and Conditions. By virtue of continuing to access and use the Website and/or Remittance Tracking Facility, you are agreeing to the Terms and Conditions in effect at such time. The Terms and Conditions may be updated from time to time by posting the updated Terms and Conditions on this Website and it is recommended that you visit this page on every occasion that you access or use the Website or Remittance Tracking Facility so that you are aware of the Terms and Conditions that govern your use thereof. If any of the Terms and Conditions is not acceptable to you or you disagree with any material on the Website, unless otherwise stated herein, your sole and exclusive remedy is to discontinue using the Website.

Alpha and Omega Money Transfer engages in sending money and also ensure money is picked up by the Beneficiary or paid into the bank account of the recipient within 48 hours or next day after the transaction is concluded depending on the official opening hours of the receiving agent.

Any payment that is expected to be delivered in 1 minute or less than 24 hours will attract special fees.

1. FOREIGN EXCHANGE
Money transfer payments will be made in the currency available at the point of delivery. It is therefore important to request for the currency available, for every payment to take place. It is also important to note that the currency (£)will be converted at the time of transfer and the receiver will collect the equivalent amount using the foreign currency rate displayed on the form. The exchange rate is also subject to fluctuations within the period of transfer.

2. REFUND INSTRUCTION
A refund will be made for a transaction or payment that is not received by the beneficiary within 15 days as stated in the form excluding the charges. (No refund for charges)

3. TELEPHONE NOTIFICATION
The Telephone number must be included in the "To send money form" as stated therein.

4. BENEFICIARY BANK ACCOUNT NUMBERS
It is important to include the beneficiary's bank account number and other relevant information for prompt payment. The Money is expected to be paid into the beneficiary's bank account or as otherwise stated by the sender.

5. TRANSFER FEES
Fees will always be on display at the location of transfer.